Privacy Policy

Data Controller

White Oak Reserve Co.
Contact: matt@whiteoakreserveco.ca
Telephone: +1 (226) 792-8718

Collected Personal Data

We may collect the following personal information when you contact us or request a pilot allocation: name, company name, email address, phone number (optional), delivery postal code, target timing, and any information you include in your message.
We may also collect limited technical data automatically (e.g., IP address, device/browser information, and usage data) through cookies or analytics tools depending on your consent settings.

Purpose of collecting data

We collect and use personal information for the following purposes:

Responding to inquiries and communicating with you about pilot availability, timing, and next steps
Preparing quotes/invoices and coordinating delivery logistics upon request
Providing customer service and maintaining business records
Improving our website using analytics tools (only where enabled/consented)
Security and fraud prevention

Consent & cookies: This website may use third-party services and tracking technologies (for example, a website translator, analytics, and embedded maps). You can manage your preferences at any time using the site’s privacy/cookie settings.

Retention: We retain inquiry and customer communications for as long as necessary to fulfill the purposes above and to meet legal/accounting requirements.

Access & correction: You may request access to, or correction of, your personal information by contacting us at matt@whiteoakreserveco.ca.

International transfers: Some service providers may process data outside Canada. Where applicable, we rely on contractual and technical safeguards appropriate to the sensitivity of the information.

Security: We use reasonable administrative and technical safeguards designed to protect personal information. No method of transmission or storage is 100% secure.